Software case studiesWhat we shipped.
What it measured.

Case notes, not case studies: the problem, what we did, and the number that moved. Client names are withheld throughout. Every system here was built, run or measured by us, and any of them can be walked through on the call.

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Industry

Service

Selected.

Twelve with the numbers on them

01 · Fintech · payments

Built · product-led

Embedded payments and stored-value wallet platform

Problem — Merchants needed to take card, wallet and BNPL payments behind one integration, and onboarding could not depend on a manual review queue.

What we did — Built from zero: self-serve onboarding with automated KYC document verification, KYC-verified adult and child wallets, subscription billing, PCI-DSS compliance, and fraud and anomaly detection across payments and reward balances. Checkout conversion was the metric; payment-method mix decided what got built next.

Measured — 0 → 150+ merchants and 100K+ transactions in four months of launch.

PaymentsKYC automationPCI-DSSBNPLWalletsSubscription billing

Client withheld · details on the callRead the case note →

02 · Retail · loyalty

Built

Loyalty and retention engine for enterprise retailers

Problem — Enterprise retailers, including a Gulf property group, wanted repeat purchase without reward fraud eating the margin.

What we did — Reward rules, tiers and gamification with fraud-risk mitigation designed in, across enterprise programmes on several continents.

Measured — Up to 5× increase in repeat transactions.

LoyaltyFraud detectionEnterprise rollout

Client withheld · details on the callAsk about this →

03 · E-commerce · growth

Built

Storefront and growth product

Problem — A storefront that acquired customers but did not keep them.

What we did — A/B and multivariate testing on the journey from first visit to repeat order; funnel instrumentation so every change was validated rather than asserted.

Measured — 75% more repeat customers in two months, alongside 40% monthly acquisition growth.

ExperimentationA/B testingFunnel instrumentationMixpanelAmplitude

Client withheld · details on the callAsk about this →

04 · Retail · AI

Data & AI

Personalisation and image-search engine

Problem — Recommendations and visual search that had to prove their return in the client’s numbers, not in a demo.

What we did — Recommendation and image-search models with evaluation before release, production monitoring, retraining and version rollout owned end to end.

Measured — Up to 261× client ROI. Shipped an image-search model into production.

Recommendation systemsImage searchEvaluation gatesModel monitoring

Client withheld · details on the callAsk about this →

05 · Retail · omnichannel

Built

Inventory, POS and quick-commerce at scale

Problem — Retailers across MENAP needed one stock position, a point of sale that worked in every store, and a mobile channel.

What we did — Distributed inventory across retailers, a cloud POS, and a quick-commerce mobile app that powered a network reaching millions of small businesses.

Measured — Distributed inventory for 60+ retailers; cloud POS in 100+ locations; a mobile channel reaching 10M SMEs across MENAP.

InventoryCloud POSMobile commerceMulti-country

Client withheld · details on the callAsk about this →

06 · AI · delivery

Data & AI

Agentic software-delivery framework on Claude Code

Problem — An engineering practice wanted to deliver faster without losing review, tests and documentation along the way.

What we did — An end-to-end pipeline on Claude Code: project planning, automated epic and story population with progress tracking, autonomous story implementation, a dedicated solutions-architect agent, guardrail enforcement, automated code review and test generation, living documentation, and human-in-the-loop escalation pushed to mobile when a decision needs a person.

Measured — Rolled out to 10 engineers and now the practice’s default path for new work. Two Android apps scoped at five developers were shipped by one, on the original timeline.

Claude CodeMCP serversAgent orchestrationGuardrailsAutomated reviewJira

Client withheld · details on the callAsk about this →

07 · Digital signage · SaaS

Built

Multi-tenant digital signage platform, one engineer

Problem — A company needed its own signage product: tenants, a CMS, a player it controlled, and devices that keep working offline.

What we did — Multi-tenant backend and CMS, a custom Android (AOSP) player, offline-first device sync over MQTT, an MCP-based AI concierge, credit-based AI monetisation and a white-label reseller tier, on a lean deployment stack. Architected and built by one engineer.

Measured — Live in production with its first tenant, one of Lahore’s fastest-growing restaurant chains.

Multi-tenantAOSPEMQX / MQTTMCPVercelRailwayNeonCloudflare R2

Client withheld · details on the callAsk about this →

08 · Digital signage · enterprise

Built · embedded

Signage platform across four continents

Problem — A UK signage business operating across Australia, the US, China and APAC needed a platform its display-manufacturer partners could plug into.

What we did — .NET 6 microservices and Angular on AWS (EKS, ECR, RDS, CloudWatch) with Docker-based CI/CD. Scheduled sync integrations with SharePoint, Power BI and partner sources. Production infrastructure stabilised under sustained memory pressure ahead of a database end-of-support migration.

Measured — Shipped and running across four regions; partner integrations for three major display manufacturers — [ADD UPTIME / DEVICES].

.NET 6AngularAWS EKSRDSDockerCI/CDPower BISharePoint

Client withheld · details on the callAsk about this →

09 · Life sciences · data

Data & AI

Preclinical research portal for global labs

Problem — Preclinical data was growing exponentially across labs and formats; nobody could compare it, let alone predict from it.

What we did — A compliant cloud architecture with custom ETL to harmonise heterogeneous lab data. Machine-learning models for predicting therapeutic response and model relevance. Dashboards and real-time visualisation for researchers.

Measured — Data analysis time down 60%. 100% of data visible across global teams. Predictive accuracy up.

Custom ETLPythonML modelsCloud architectureDashboards

Client withheld · details on the callRead the case note →

10 · Healthcare

Built

Surgical imaging platform with automated analysis

Problem — Surgeons and clinicians needed one workflow for patient imaging, with analysis that did not wait for a human to open every file.

What we did — Two backends where each fits: Node.js/Express for workflow, Python/FastAPI for the models. Computer-vision analysis of medical images (OpenCV, TensorFlow). Role-based access and HIPAA-grade handling of patient data. PostgreSQL, imaging files on AWS S3, a real-time React front end.

Measured — Workflow time and review backlog, before and after — [ADD THE NUMBER].

Node.jsExpressFastAPIOpenCVTensorFlowPostgreSQLAWS S3React

Client withheld · details on the callAsk about this →

11 · Retail · loyalty

Built

Omnichannel loyalty platform on microservices

Problem — A loyalty programme that had to take high transaction volumes across channels without slowing the checkout.

What we did — Microservices per loyalty function. Django REST Framework and React. AWS SQS/SNS for messaging, Celery for background work, Redis and Redshift caching for low-latency reads, OAuth for authentication, gRPC and GraphQL between services and clients.

Measured — High transaction volumes at low latency — [ADD p95 AND VOLUME].

Django RESTReactAWS SQS/SNSCeleryRedisRedshiftOAuthgRPCGraphQL

Client withheld · details on the callAsk about this →

12 · E-commerce · growth

Growth

Organic revenue engine for an online store

Problem — A WooCommerce/Shopify store with almost no organic sales.

What we did — Collection-based keyword targeting across product and category pages, AI-assisted content at scale, caching for fast checkout, and CRO on the checkout funnel.

Measured — Monthly revenue from $2,000 to $12,000 in six months — 6×, organic only.

WooCommerceShopifyAhrefsSemrushWP Rocket

Client withheld · details on the callAsk about this →

The rest of the record.

20 more · ask for any of them on the call

Health-insurance platform under supervision

Healthcare · regulated

Launched under regulatory supervision — [ADD MEMBERS / CLAIMS].

Built

Online therapy platform, concept to public launch

Healthcare · telemedicine

Publicly launched — [ADD SESSIONS / PRACTITIONERS].

Built

Preventive alerting in nursing homes

Healthcare · IoT

Deployed across multiple homes — [ADD HOMES / ALERT PRECISION].

Data & AI

LLM and RAG assistant in a live customer journey

E-commerce · AI

Reduced inbound support volume — [ADD THE NUMBER].

Data & AI

Detection from user-submitted photographs

Agritech · computer vision

98% detection accuracy. Government incubator funding secured on the minimum viable build.

Data & AI

Developer platform exposing device telemetry

Platform · APIs

Public API programme live with third-party partners — [ADD PARTNERS / CALLS].

Embedded

Process-documentation platform backend

Enterprise · .NET

Critical milestone shipped on the date.

Embedded

Retailer replenishment SDK

Retail · integrations

SDK in production across retailer integrations — [ADD RETAILERS].

Built

Marketing data consolidated into ML-ready datasets

Data · ETL

ML-ready datasets delivered — [ADD SOURCES / VOLUME].

Data & AI

Real-time operational intelligence for 200+ buildings

Buildings · IoT

Powering 200+ buildings.

Product

Small language models where an LLM was too expensive

AI · small models

Accuracy target met at a fraction of the inference cost — [ADD COST / ACCURACY].

Data & AI

Autonomous development pipeline for Dynamics 365

Enterprise · automation

Agent-driven customisation running end to end.

Data & AI

Real-time freight dispatch and load board

Logistics

Dispatch delays and errors down — [ADD THE NUMBER].

Built

Transporter, driver and customer app

Logistics · mobile

Fleet coordination and customer visibility improved — [ADD THE NUMBER].

Built

P&L forecasting engine with accounting integration

Fintech

Forecast accuracy against actuals — [ADD THE NUMBER].

Data & AI

Multi-agent orchestration framework

AI systems

Coordinated workflow simulation among autonomous agents, reliably repeatable — [ADD RUNS / SUCCESS RATE].

Data & AI

Two brands, one ordering platform and admin

Food & hospitality

Ordering-journey conversion — [ADD BEFORE → AFTER].

Built

Rental, flights and community in one product

Travel

Ready for multi-role management and rapid feature expansion — [ADD SHIP DATE / SCOPE].

Built

Funnel analysis and CRO for a large store

E-commerce · analytics

2.05% store conversion held at high traffic. Average order value Rs 6,074. Over Rs 95M total sales analysed.

Data & AI

Inbound lead engine for a vehicle marketplace

Marketplace · growth

500% growth in qualified inbound leads in six months (audited). Top rankings for buyer and seller intent terms.

Growth

How we report

Measured before we claim it improved.

Every case note above uses the same rule as every fortnightly review: a number from before, the same number from after, and the unit. Where the record only has the outcome in words, the number is marked to be added rather than invented.

Baseline taken in week one, in your environment

Same metric, same query, after the increment

Written into the review you sign, not a slide

Engagement · [Client]

Week 6 · Measured

First increment, live.

Measured before we claim it improved

Nightly batch

[BEFORE] → [AFTER]

Failed runs / week

[BEFORE] → [AFTER]

First engineer in

10 working days

Notice

30 days, either side

Delivery Centre

Lahore, Pakistan

Minimum term

3 months rolling

Work · the call

Bring the problem. We may have solved one like it.

Bring the problem, not a brief. If it is outside what we do well, we will say which of our contacts to call instead.

Book a consult See our work

Or email info@hopsig.com — reply within one working day.

Software case studiesWhat we shipped.What it measured.

Selected.

Embedded payments and stored-value wallet platform

Loyalty and retention engine for enterprise retailers

Storefront and growth product

Personalisation and image-search engine

Inventory, POS and quick-commerce at scale

Agentic software-delivery framework on Claude Code

Multi-tenant digital signage platform, one engineer

Signage platform across four continents

Preclinical research portal for global labs

Surgical imaging platform with automated analysis

Omnichannel loyalty platform on microservices

Organic revenue engine for an online store

The rest of the record.

Measured before we claim it improved.

Bring the problem. We may have solved one like it.

Selected.

Embedded payments and stored-value wallet platform

Loyalty and retention engine for enterprise retailers

Storefront and growth product

Personalisation and image-search engine

Inventory, POS and quick-commerce at scale

Agentic software-delivery framework on Claude Code

Multi-tenant digital signage platform, one engineer

Signage platform across four continents

Preclinical research portal for global labs

Surgical imaging platform with automated analysis

Omnichannel loyalty platform on microservices

Organic revenue engine for an online store

The rest of the record.

Measured before we claim it improved.

Software case studiesWhat we shipped.
What it measured.